Booking built for soft play.
Sell timed play sessions, toddler mornings and parties from your own page. Cap every session to a safe number, add socks and adult entry, and take the money straight into your own Stripe account.
See it live at Hatchwood Park
powered by HatchPacked out, hands-free.
School holidays, rainy weekends and the toddler-morning rush sell themselves online, while your team stays on the floor.
Capped to a safe number
Give each session its own limit and it stops selling when it is full. You never put more little ones on the frame than you have decided is safe, and every slot can hold a different number.
Peak and off-peak pricing
Price your quiet weekday mornings lower than your weekend peaks, so the empty slots fill without you discounting the busy ones.
Socks and adult entry
Sell grip socks, an accompanying adult and a party add-on as their own ticket types at their own prices, in the same basket as the child's ticket and counted separately.
Door check-in
Scan the QR from each booking at the door on any phone, or tick people off the list on screen. Walk-ins and pre-booked, one door.
A till for walk-ups
The Sell screen turns any tablet into a till for cash or card. Walk-up families land in the same session counts and end-of-day totals as the online bookings.
Reports at a glance
See your bookings, takings and how full each session ran, so you know what to price up, what to push and where the quiet spots are.
Every booking goes and gets you the next family.
Parties bring the whole group
Once a parent has booked, one tap posts the session to their group chat, previewing with your centre's photo and name on it. Their friends book the same slot. Working out what to charge? Read what a soft play should charge for a party package.
Google reviews, asked for automatically
A friendly ask lands the day after they visit, while it is still fresh. For a local centre, more reviews is the single best way to be found.
Half-booked sessions, chased back
Someone wanders off mid-booking and Hatch nudges them an hour later. Sessions quietly filled, nothing for you to do.
Your sessions, published to Google
Every session goes out as structured event data, the kind Google uses for "soft play near me" and its things-to-do results.
Your families stay yours
They book on your page, under your name, and you keep the customer list and the data. Software you run, not a marketplace that rents you your own customers.
Create your account
Sign up free and add your centre. No card, a couple of minutes.
Make it yours
Your logo and colours on a booking layout we have already refined to convert. Nothing for you to design.
Add your sessions
Open play, toddler mornings, quiet sessions and parties, with prices, times and a cap on each, all from your phone.
Connect Stripe
Stripe is the trusted card-payments provider that pays your takings straight into your own account. Guided sign-up, and we are on hand if you get stuck.
Rather we set it up with you? Book a demo and we'll build your page with you, live.
*Stripe has to verify your account before you can take money. That part is usually the longest, and it is the one bit that is not in our hands.
Simple pricing. 3% a booking.
No setup fee, no monthly minimum, and no tiers to be upgraded into.
of what you sell.
Stripe's card fees apply on top, as with any card payment. All in, roughly 4.5% + 20p a booking.
- Into your own Stripe account
- Paid as tickets sell
- No monthly fee, ever
- Rolling monthly contract, no lock-in
- Flexes for serious volume or several venues
- Absorb our 3% or pass it on as a booking fee, your call
On a £24 family booking
*Based on a common published rate of around 7% plus 59p a ticket. Because that 59p is charged per ticket, the gap widens the more little ones are on the booking.
Straight answers.
Can I cap each session to a safe number of children?
Yes. Every session has its own limit, and once it is full it stops selling, so you never put more little ones on the frame than you have decided is safe. Different sessions can hold different numbers.
Can I sell grip socks and adult entry alongside a child's play ticket?
Yes. Alongside the child's ticket you add extras as their own ticket types at their own prices, such as grip socks, an accompanying adult or a party add-on, and each is counted and reported separately.
Can I run toddler mornings, quiet sessions and parties from one system?
Yes. Open play, toddler mornings, quiet or SEN sessions and parties are all just sessions with their own times, prices and capacities, run from one venue and one dashboard.
Can families change their own booking?
Yes. From their confirmation a parent can change their own booking, moving to another time or adding and dropping tickets, confirmed by a short code we email them. If the change works out cheaper we refund the difference straight to their card, with nothing for you to do. If it costs more, they pay the difference there and then. A full cancellation stays your call, a couple of clicks from your dashboard.
Do walk-ins and online bookings end up in one place?
Yes. The Sell screen takes walk-ins on any tablet as cash or card, and they land in the same session counts and end-of-day totals as the online bookings. One set of numbers.
What does a soft play booking system from Hatch cost?
No setup fee, no monthly minimum, and the money is paid straight into your own Stripe account. Our fee is 3% of what you sell. All in, with card fees, that is about 4.5% + 20p a booking. For a centre doing serious volume, or a group of venues, the rate flexes, so talk to us.
Put your centre
on its own box office.
Create your event and start selling in minutes. Or book a demo and we'll show you it running with your own sessions and play prices, live.
Rather look around first? See a live Hatch venue. Or email a founder direct: demo@hatchtickets.co.uk