Light trail ticketing

Ticketing built for light trails.

Sell timed-entry slots for your illuminated trail from your own page. Stagger arrivals to keep the trail flowing, add parking and extras, and take the money straight into your own Stripe account.

See it live at Hatchwood Park
Illuminated Christmas trees lining a path at an evening light trail
powered by Hatch

Every way your trail sells the night.

Timed entryWeeknight off-peakWeekend peakParkingFamily ticketsGroup bookingsGift ticketsConcessions
Running the trail

Sells out while you set up.

The whole run is a few short weeks, and the busy nights sell themselves online while your team works the gate.

Staggered timed entry

Give each slot its own limit so arrivals stay spread out and the trail keeps flowing, never a crush at the gate. Every slot can hold a different number.

Peak and off-peak pricing

Price your quiet weekday sessions lower than your weekend peaks, so the empty slots fill without you discounting the busy ones.

Parking and extras

Sell parking, a hot-drink voucher or fast-track entry as their own ticket types at their own prices, in the same basket as the ticket and counted separately.

Move the queue quickly

Scan the QR from each booking at the gate on any phone, so a big arrival wave clears fast, or tick people off the list on screen.

A till for the gate

The Sell screen turns any tablet into a till for cash or card. Walk-up visitors land in the same session counts and end-of-day totals as the online bookings.

Reports at a glance

See your bookings, takings and how full each session ran, so you know what to price up, what to push and where the quiet spots are.

Selling out the run

Every booking goes and gets you the next visitor.

Groups bring the whole party

Once someone has booked, one tap posts the plan to their group chat, previewing with your trail's photo and name on it. Their friends book the same slot.

Google reviews, asked for automatically

A friendly ask lands the day after they visit, while it is still fresh. For a local venue, more reviews is the single best way to be found.

Half-booked sessions, chased back

Someone wanders off mid-booking and Hatch nudges them an hour later. Sessions quietly filled, nothing for you to do.

Your sessions, published to Google

Every session goes out as structured event data, the kind Google uses for "Christmas light trail near me" and its things-to-do results.

Your visitors stay yours

They book on your page, under your name, and you keep the customer list and the data. Software you run, not a marketplace that rents you your own customers.

Getting set up

Live by the weekend.*

01

Create your account

Sign up free and add your trail. No card, a couple of minutes.

02

Make it yours

Your logo and colours on a booking layout we have already refined to convert. Nothing for you to design.

03

Add your sessions

Timed-entry slots, family tickets, parking and gift tickets, with prices and a cap on each, all from your phone.

04

Connect Stripe

Stripe is the trusted card-payments provider that pays your takings straight into your own account. Guided sign-up, and we are on hand if you get stuck.

Rather we set it up with you? Book a demo and we'll build your page with you, live.

*Stripe has to verify your account before you can take money. That part is usually the longest, and it is the one bit that is not in our hands.

Pricing

Simple pricing. 3% a booking.

No setup fee, no monthly minimum, and no tiers to be upgraded into.

3%

of what you sell.

Stripe's card fees apply on top, as with any card payment. All in, roughly 4.5% + 20p a booking.

  • Into your own Stripe account
  • Paid as tickets sell
  • No monthly fee, ever
  • Rolling monthly contract, no lock-in
  • Flexes for serious volume or several venues
  • Absorb our 3% or pass it on as a booking fee, your call

On a £40 family booking

Ticket sales£40.00
Hatch fee (3%)−£1.20
Card fees (Stripe)−£0.80
You keep£38.00
With Hatch
£2.00
A typical ticketing platform*
~£5.10

*Based on a common published rate of around 7% plus 59p a ticket. Because that 59p is charged per ticket, the gap widens with the size of the party.

Got questions

Straight answers.

Can I stagger arrivals with timed-entry slots?

Yes. Every slot has its own limit and its own time, and once it is full it stops selling, so arrivals stay spread out and the trail keeps flowing. Different slots can hold different numbers.

Can I sell parking and extras with the ticket?

Yes. Alongside admission you add extras as their own ticket types at their own prices, such as parking, a hot-drink voucher or fast-track entry, and each is counted and reported separately.

We only run for a few weeks. Does that work?

Yes. Open your slots for the dates you are on, sell them hard, then close them. There is no monthly fee sitting there the rest of the year: you pay 3% only on what you sell.

Can visitors change their own booking?

Yes. From their confirmation a visitor can change their own booking, moving to another time or adding and dropping tickets, confirmed by a short code we email them. If the change works out cheaper we refund the difference straight to their card, with nothing for you to do. If it costs more, they pay the difference there and then. A full cancellation stays your call, a couple of clicks from your dashboard.

Can we move a big arrival wave quickly at the gate?

Yes. Scan the QR from each booking at the gate on any phone, or tick people off the list on screen, so a busy slot clears fast without a bottleneck.

What does light trail ticketing from Hatch cost?

No setup fee, no monthly minimum, and the money is paid straight into your own Stripe account. Our fee is 3% of what you sell. All in, with card fees, that is about 4.5% + 20p a booking. For a trail doing serious volume, or a group of venues, the rate flexes, so talk to us.

Put your trail
on its own box office.

Create your event and start selling in minutes. Or book a demo and we'll show you it running with your own timed slots and prices, live.

We'll only use this to arrange your demo. No newsletter, no passing your details on.

Rather look around first? See a live Hatch venue. Or email a founder direct: demo@hatchtickets.co.uk