Walkthrough

A season at Hatchwood Park.

From an empty calendar to a Saturday that runs itself, then the numbers on Sunday morning. This is the whole of Hatch, in the order you would actually meet it.

Open it and book something
Skaters on the ice under coloured lights at an evening session
powered by Hatch
Before you read on

Hatchwood Park is ours.

It is the venue we build and test Hatch on, not a customer, and every booking in it is invented. We are showing it because it is the whole product running end to end, and because a made-up venue we are honest about beats a real one dressed up.

One park, nine things to book.

Ice skatingRoller discoSoft playClimbing wallLaser arenaBirthday partiesSanta's grottoEaster egg trailSpooky skate
Before you open

The season goes up in an afternoon.

Nine activities, each with its own times, prices and limits. Set once, from a laptop on the office desk or a phone on the way home.

Your opening pattern

Build the schedule around how you actually open, including term time, holidays and the weeks that do not fit the pattern. A session is a time, a price and a limit, so anything you run is expressible.

A cap on every slot

Each session sells to its own number and stops. The four o’clock skate can hold eighty while the beginner hour holds twenty, and neither can be oversold while your back is turned.

Prices that move with demand

Charge less for a Tuesday morning than a Saturday afternoon. The quiet slots fill without discounting the ones that were going to sell anyway.

Put tickets on sale later

Choose the date and time a season goes on sale. Until then the page shows a countdown instead of a buy button, so nobody has to remember to press publish at ten o’clock.

Your name on all of it

Your logo, your colours, your typeface, on your own web address. No badge of ours on the checkout, and nothing for you to design.

Discount codes

A code for the school newsletter, the returning family, the local business. Set what it takes off, how many can use it and when it expires.

On-sale day

Ten o'clock on a Tuesday.

The countdown becomes a buy button

You set the moment weeks ago and then forgot about it. Nobody is sitting at a laptop waiting to publish, and the page never sits half-announced.

The remind-me list goes out

People who wanted the date but could not book yet left their email on the page. They hear the moment it opens, before you have posted anything.

Every session has its own link

Each session is its own link. Put Saturday at two in a post and the tap opens the page with that date and that time already chosen, tickets in view.

Google already has the dates

Every session publishes as structured event data, the kind that feeds the things-to-do results, without you filling in a listing anywhere.

A QR ticket, and the date in their calendar

A QR by email and a one tap add to their calendar. Fewer people arrive at your door unable to find the booking they made in March.

Paid into your own Stripe account

Your venue is the merchant of record. Card payments settle into your own Stripe account as they happen, so there is no float and no payout to chase.

The day itself

A Saturday, hour by hour.

01

09:40, before the doors

Whoever is on the desk opens the door list on their own phone and sees who is booked into the ten o'clock, how many that is, and what is still unsold.

02

10:00, doors

Scan the QR on each booking and the name ticks off the list. Someone who cannot find their confirmation email, or whose phone has died, gets found by name and ticked off by hand.

03

11:15, a family with no booking

The Sell screen turns any tablet into a till. Take them on cash or card and they land in the same session count and the same end-of-day total as everyone who booked online.

04

13:20, a booking that has to move

A parent shifts their party to the later slot themselves, confirmed by a short code we email them. Cheaper, and the difference goes back to their card. Dearer, and they pay it there and then. Nothing lands on you.

None of this needs a new device. Book a demo and we'll run your own Saturday through it.

Sunday, about eight

What the day actually did.

One coffee, one screen, and the answer to the only three questions worth asking on a Sunday morning.

What came in

Takings by event and by day, with walk-ins and online bookings in the same number because they were never in different places. Set a target for the month and see the gap while there is still time to close it.

How full it ran

Which sessions sold out, which never moved, and which sold out so fast you priced them wrong. That is next season’s schedule, written by this one.

Who is coming back

A review request goes out the day after a visit while it is still fresh, and half-finished bookings get a nudge an hour later. Both run whether or not anyone remembered.

Pricing

Simple pricing. 3% a booking.

No setup fee, no monthly minimum, and no tiers to be upgraded into.

3%

of what you sell.

Stripe's card fees apply on top, as with any card payment. All in, roughly 4.5% + 20p a booking.

  • Into your own Stripe account
  • Paid as tickets sell
  • No monthly fee, ever
  • Rolling monthly contract, no lock-in
  • Flexes for serious volume or several venues
  • Absorb our 3% or pass it on as a booking fee, your call

On a £24 family booking

Ticket sales£24.00
Hatch fee (3%)−£0.72
Card fees (Stripe)−£0.55
You keep£22.73
With Hatch
£1.27
A typical ticketing platform*
~£3.70

*Based on a common published rate of around 7% plus 59p a ticket. Because that 59p is charged per ticket, the gap widens the more little ones are on the booking.

Your season,
on your own box office.

Everything on this page is a setting, not a project. Create your event and start selling in minutes, or book a demo and we'll build your season with you, live.

We'll only use this to arrange your demo. No newsletter, no passing your details on.

Rather poke at it yourself? Open Hatchwood Park and book something. Or email a founder direct: demo@hatchtickets.co.uk